Last updated: 02/24/12
”We truly value our loyal fans and customers, so in order to make your transaction with us as smooth as possible please carefully read the full store policy.”
*PLEASE make sure all Shipping information provided is 100% CORRECT.
We cannot be held responsible for shipping to an old, outdated or incorrect address. Please also note that some P.O. Boxes do not accept packages. If a package is returned to us, for a fault not due to our own, a new separate shipping fee will be required before any re-shipping takes place. All items returned as not claimed are non-refundable.
INTERNATIONAL ORDERS
*Please provide a current phone number as well as email and shipping address if you are ordering internationally.*
*We do not mark orders as gifts or less than the market value for any reason.*
INVISIBLE-INDUSTRIES.com is not responsible for any International Duties and/or Taxes. All duties and or taxes are determined and collected by each individual country. INVISIBLE-INDUSTRIES.com does not refund any portion of the price of goods purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient refusal. International orders are non-refundable.
International orders are most often sent through the United States Postal Service. USPS service may provide tracking as well as insurance on your purchase one the item is shipped. We can not be held responsible for the tracking information provided by USPS as it may not always be accurate. Cost is based on Country and location. International shipping delivery times may vary between 3 and 8 weeks depending on your location.
SHIPPING TIME AND PROCESSING
*PLEASE allow approximately 2 WEEKS from date of purchase BEFORE inquiring about an order*
*Orders do not ship until they have been fully processed and approved. This includes online checks.*
*USPS may provide a confirmation email with tracking information only once the item is shipped. Processing time may vary.*
Packages usually ship within 1-2 weeks, but they may be shipped sooner. Orders are most often shipped USPS service. *We cannot be held responsible for the tracking information provided by USPS as it may not always be accurate. Domestic orders shipped through USPS may take anywhere from 3- 5 business days after shipping depending on your location. Packages ship out of CA.
If part of a larger order, certain items may be shipped separately due to their protective packaging or delicacy, or we may decide to ship everything together if we deem that to be safe for the items.
SALES TAX
State law requires us to add sales tax to all orders shipping to California addresses. Sales tax will be added to all California orders.
CART SYSTEM AND ORDER FULFILLMENT
*DISCLAIMER: Some items sell out in seconds. During high volume sales, items added to the cart may disappear before checkout as they are no longer in stock. Thank you for your understanding.
1. Adding an item to the online Shopping Cart does NOT guarantee or reserve an item.
2.Submission of Payment information to PAYPAL only confirms your payment information, it does not confirm an order.
3. We may need to verify any provided information before we accept an order. If the information provided requires further verification for any reason, the customer must respond to our inquiry within 5 days of purchase, or the item may be restocked.
4. Once the payment and billing information has been verified the order is then processed through our staff and items are checked against our inventory.
5. If for some reason an item is oversold, to be as fair as possible we will go by the order of the purchases as they were processed through Paypal.
We reserve the right, at any time to accept or decline an order for any reason. We also reserve the right to decline orders to suspected flippers. Item availability and prices of all products sold at the INVISIBLE-INDUSTRIES.com site are subject to change without notice. Purchase prices are final at the time of purchase. We reserve the right to limit quantities on certain items. Absolutely no copyright or reproduction rights transfer with the sale of prints or original artwork. Use of our site images will be reported.
RETURNS/REFUND POLICY
If for some reason your item upon arrival is damaged please hold on to all packaging and contact us with:
1.Photos of all damage including the packaging
2.Order number
3.The print edition number.
We may refund the order and file a claim with the carrier if possible and respond with a course of action if any on your part.
*Refunds made through paypal may take time to process. Please see paypal for more information about their processing time.*
All sales are considered final. All refunds or exchanges, if any, are completely under the sole discretion of INVISIBLE-INDUSTRIES.com.
